Shipping policy
Shipping Policy
Last updated: 12/12/2025
Thank you for shopping with us! Below you’ll find everything you need to know about how we process and ship your custom photo magnets.
📦 Order Processing Time
All of our photo magnets are custom-made to order.
Processing time: 1–3 business days ( Within United Kingdom )
During busy periods (holidays, sales, promotions), processing may take slightly longer.
Once your order is processed, it will be shipped immediately.
🚚 Shipping Time & Delivery
Estimated delivery times after dispatch:
United Kingdom: 1–3 business days
International: 7–13 business days
Delivery times are estimates and may vary due to postal delays, customs processing, or peak seasons.
📍 Shipping Locations
We currently ship to:
United Kingdom
Selected International destinations
If your country is not listed at checkout, please contact us before placing your order.
💷 Shipping Costs
Shipping costs are calculated at checkout based on your location .
Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.
🛃 Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or fees imposed by your local authorities.
These charges are the responsibility of the customer and are not included in our prices.
📬 Incorrect Address / Failed Delivery
Please ensure your shipping address is correct at checkout.
We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Orders returned to us due to address issues may require additional shipping fees to resend.
💔 Lost or Delayed Packages
If your order hasn’t arrived within the estimated timeframe:
Contact us at Magneticmemoriesstudio@gmail.com.
We’ll be happy to assist and work with the shipping carrier to resolve the issue.
📸 Custom Orders Disclaimer
Because our products are personalized, shipping timelines may vary slightly. We always do our best to deliver your memories as quickly and safely as possible.
📞 Contact Us
If you have any questions about shipping, please contact us:
Email: Magneticmemoriesstudio@gmail.com
Website: www.magneticms.com